Facility managementlies at the intersection of buildings, assets, and the human teams that run and maintain them.

Maximising a facility’s uptime and streamlining operations reduces costs and improves KPIs. So, it’s perhaps unsurprising that the number of facility managers increasesby around 5% per yearto meet the surge in demand for smarter and more efficient facilities.

However, with so many moving parts, keeping track of everything and ensuring teams are operating at their full potential can be challenging.

Fortunately, facility management software (FMS) offers a solution.

By centralising processes, facility managers can optimise their processes and simplify reporting, making it easier to get things done.

This article covers facility management software and its many benefits and uses.

What is facility management software?

Facility management software is designed to help facility managers and maintenance teams manage their day-to-day operations.

In a nutshell,facility managementinvolves managing buildings, their assets and the people responsible for operation, maintenance and upkeep.

Some fundamental processes include tracking equipment maintenance schedules, managingwork orders, and generating reports.

The uses and benefits of facility management software

So, how does facility management software improve manual processes?

Here are the core benefits:

  • Improved maintenance management:In the era ofMaintenance 5.0, tracking and managing maintenance requests, schedulingpreventive maintenance, and monitoring equipment performance are of utmost importance. Facilities management software allows managers to prioritise maintenance tasks, set up automated workflows, and allocate resources effectively.
  • Better asset management:Assets are the cogs and gears of the facility. Effectiveasset managementinvolves tracking their location, status, and maintenance history withasset management software.
  • Increased efficiency:Efficiency is the buzzword of the century. Use facilities management solutions to automate routine tasks, such as scheduling and tracking maintenance activities, generating work orders, and managing inventory. Real-time data enables managers to make informed decisions and promptly respond to issues.
  • Enhanced safety and compliance:Facilities management functions help businesses stay compliant with health and safety regulations. Track safety inspections and audits, raise alerts to team members and log potential hazards and risks.
  • Improved space utilisation:Tracking space usage and occupancy enables managers to optimise the use of space and improve the overall work environment.
  • Better vendor management:Enhanced vendor managementenables businesses to manage vendor contracts, track SLAs, and monitor vendor performance. Unlock competitive advantages and forge stronger relationships with clients and customers.
  • Enhanced reporting and analytics:Facilities management software provides real-time data and analytics, allowing businesses to make informed decisions and discover competitive insights.

Why you need facility management software

Modern facilities are complex, and expectations regarding their management are high.

You can certainly argue that utilising a centralised software solution is not just ‘nice to have’. Rather, it’s essential.

1. Optimise communications

Suppose you’re running a large hotel with hundreds of rooms. There are customers to please, and assets must be maintained to keep everyone happy.

Your team members need to be organised and equipped for their jobs, whether that be maintenance or cleaning.

That requires swift and efficient communication – traditional communication methods are slow. Then, how do you record their inputs and activities? And what about logging tasks, purchases (e.g. parts) and other important information?

Throw in the responsibility for managing high-tech assets like motion sensors, alarms and HVAC units, and it quickly becomes apparent that a pad and pen are not sufficient.

Use FM software to pull these functions into one streamlined, seamless platform. It benefits everyone, from managers to maintenance workers, cleaners and other staff responsible for the upkeep of the facility.

2. Improved transparency

When it comes to health, safety, compliance and regulation, transparency is essential.

Facility managers often need to create and maintain transparent, auditable trails for risk management, accident reporting, etc.

By centralising data into FM software, managers can stay on top of critical responsibilities. This also extends to complying with SLAs and providing services to clients and customers with the services they’ve paid for.

The transparency of FM software enhances trust and ensures data is saved securely whenever required.

3. Reduce downtime

When it comes to maintenance, FM software makes it significantly easier to transition from slower reactive maintenance to preventive or predictive maintenance.

Preventive maintenance can reduce downtime by5 to 15% and cut costs by 18 to 25%.

Additionally, by managing work orders and maintenance schedules in a singular tool, managers can work to enhance uptime and track costs.

Thecost-saving benefitsof FM software for maintenance haven’t gone unnoticed by governments. For example, in the UK, the government encourages the use of FM software for maintenance, citing thatdelaying maintenance for 2 to 4 years can increase costs by 1.5 to 2.0 times.

Facility management software and preventive maintenance

Preventive maintenance is a critical component of any maintenance program. Studies repeatedly highlight the cost advantages of shifting maintenance schedules from reactive to proactive.

Reactive maintenance is more costly in the long run, as it often relies on the total failure of assets prior to replacement or repair.

Regularly servicing equipment and addressing potential issues before they develop ensures your equipment operates at its full potential.

However, this requires accurate and well-organised data. Facility management software supports that data, helping you track preventive maintenance schedules and ensure that all necessary maintenance is performed on time.

Any costs associated with contractors or parts can be logged in the software.

Facility management software and CMMS

Computerised maintenance management systems (CMMS)is a type of software used to manage maintenance operations.

FMS and CMMS are allied, as both are designed to help organisations manage their maintenance activities more effectively.

但是,他们not synonymous.FMS is more holistic, relating to the entire facility and the teams responsible for operations and upkeep. Conversely, CMMS is laser-focused on maintenance operations.

FMS can work hand-in-hand with CMMS software, providing additional functionality.

For example, FMS can manage space utilisation and energy usage, while CMMS software can manage preventive maintenance schedules and work orders.

Integrated all-in-one platformscombine the two, offering flexible solutions that handle both maintenance and other aspects of facility management.


Computer-aided facility management (CAFM)is much more similar to FMS than CMMS. Like FMS,CAFM softwareaims to combine multiple management processes into the same software.

In essence, CMMS and FMS aid decision-making and productivity, whereas CMMS is more of a system of records.

86.7% of companies which use CMMS notice anincrease in employee productivity, and 89% report increases in cost control.

Facility management software and IMMPs

And finally, we have theIntelligent Maintenance Management Platform (IMMP).

An IMMP combines the very best of all the above, providing a singular ecosystem for maintenance, productivity, reporting, insight and action.

Connectivity for IoT sensors and devices enhancespredictive maintenanceand asset tracking, and advanced AI-driven insights allow managers to leverage their data for maximum impact. It’s not just about the tech either, but people.

Infraspeak’s IMMP emphasises the need for collaboration between technology and teams, so software, hardware and people can work in harmony.

Our IMMP is designed forMaintenance 5.0and beyond, a future where facility management is optimised by AI, IoT and other new-gen technologies.

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